Where are you located?
We are located in lovely Newport, Kentucky on the corner of Saratoga and 9th street. Our address is 846 Saratoga St, Newport, KY 41071
Where can I park?
Parking can be found on the street. There’s usually plenty of spaces available, but we suggest giving yourself a few extra minutes before your appointment to account for parking. Make sure to not block any fire hydrants, driveways, or any yellow marked curbs. Street cleanings on 9th and Saratoga Street run from March through November. When parking please note the signs and make sure you are not in a street cleaning day or zone or you can be ticketed.
What is your cancellation policy?
Please allow 24 hours for any and all cancellations. If you need to cancel an appointment, it’s no big deal if you give us a heads up! Our stylists like to stay busy, and their livelihood depends on it. So if you can’t make it, give someone else the chance to get in so our stylists don’t have a 1-3 hour opening on their books! We reserve the right upon failure to give proper notice or “no showing” an appointment to charge 50% of the service.
What if I’m running late?
Please call us ASAP. We’ll let you know if your service is still possible.
What is your policy with children?
We are dedicated to rejuvenation and peace. We kindly ask parents that children under the age of 12 do not accompany you to your salon visit unless they are scheduled for a service. We are responsible for providing a relaxing and calm experience for all of our guests. It is the parent or guardian’s responsibility to insure children are not disruptive to our patrons.
I have inspiration images I want to share with my stylist…
Our stylists love it when you share inspiration images with them. We recommend sending these before your appointment so they can best prepare for your service. Feel free to reach out to them on Instagram or email photos to: email@example.com